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Adults and a child walking through the Millennium Gallery shop and entrance / exit to the Winter Gardens. Adults and a child walking through the Millennium Gallery shop and entrance / exit to the Winter Gardens.

© Andy Brown

© Andy Brown

We strive to provide the best experience for our visitors and the businesses and individuals we work with.  

It’s important to us to understand how we can improve or what people have particularly enjoyed – if you have feedback for us or are unhappy with any aspect of how we work, we’d be keen to hear from you.

You can get in touch with the relevant department using our online contact form – just select the area of business from the drop-down menu.

Alternatively, you can also call us on 0114 278 2600, where you'll be able to select the relevant department from the options or choose to be put through to the switchboard. 

To share your experience with us during your visit, you can speak to a member of staff or fill out one of our  comment cards.

If we are not clear in our language or information provided, please tell us.

 

If you feel you have an issue that hasn’t been satisfactorily resolved, you can contact the Trust’s Directors by writing to:

Directors
Sheffield Museums
Leader House
Surrey Street
Sheffield
S1 2LH

 

If an issue concerns the Trust’s Directors, you can contact the Trust’s Board of Trustees by writing to:

Chair of Trustees
Sheffield Museums
Leader House
Surrey Street
Sheffield
S1 2LH

 

You can find more information on sharing your feedback with us in our Complaints Policy 

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